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The importance of customer service at a spa

The importance of customer service at a spa

Bonnie Friend's avatar
By
18 April 2017
Customer service is often the overlooked commodity at a hotel or spa, but the difference it makes to our experience is invaluable. So, what does it mean, and what impact does it have?
Beginner’s guide to thermal suites

Beginner’s guide to thermal suites

Bonnie Friend's avatar
By
22 March 2017
A thermal experience can seem like such a regularly discussed part of the spa experience that it isn't always talked about enough in its own right. A great way to prepare for a massage or facial, but also with many therapeutic benefits in its own right, even some fairly seasoned spa goers don't always know the best way to make the most out of a thermal suite, so we asked the spa gurus at Whittlebury Hall to explain …
Why body scrubs are the best detox

Why body scrubs are the best detox

Bonnie Friend's avatar
By
19 January 2017
Salt scrubs also have a longstanding reputation for their skin boosting, health revealing excellence - here are out top recommendations…
8 things you should and shouldn’t do after a facial

8 things you should and shouldn’t do after a facial

Bonnie Friend's avatar
By
04 December 2024
With the right products, a facial doesn’t just work wonders while your therapist is putting in the hard work, it continues to benefit your skin for hours afterwards. The key is knowing how to supercharge its powers with the right aftercare. In this article we look at the dos and don'ts after a facial.
Guys shouldn’t be afraid to show emotion

Guys shouldn’t be afraid to show emotion

Bonnie Friend's avatar
By
14 November 2016
‘Showing emotion isn’t a weakness, it’s a strength’ says Nev Schulman, photographer, filmmaker and TV presenter.
Why it works: Rebalancing Treatment

Why it works: Rebalancing Treatment

Bonnie Friend's avatar
By
18 October 2016
Elemental Herbology have come to Ockenden Manor spa and bring with them an exclusive treatment!
How to heal yourself with herbs

How to heal yourself with herbs

Bonnie Friend's avatar
By
09 August 2016
Herbs are at the heart of a lot of spa experiences. With wonderful healing properties, they are a key part of the aromatherapy experience, whether it’s at Woolley Grange Spa and Hotel where they have more than 100 medicinal herbs in the walled garden, or the herb garden at Congham Hall. Beverley Higham from The Potion Shop explains why…
Spa glossary: K

Spa glossary: K

Bonnie Friend's avatar
By
21 June 2016
Everything you need to know for your spa day or break beginning with K… Kerstin Florian A pioneering American skincare brand with Swiss influences and named after the company’s founder.  It is still family run and prioritises outer beauty through inner health, using effective natural and botanical ingredients rich in algae, herbal extracts and essential […]
What it's like to have Irritable Bowel Syndrome (IBS)

What it's like to have Irritable Bowel Syndrome (IBS)

Bonnie Friend's avatar
By
25 May 2016
Having found out she had Irritable Bowel Syndrome (IBS) at 26, one Spabreaker shares her story about how she came to a diagnosis and what she’s doing to try to manage it.
Spa Glossary: F

Spa Glossary: F

Bonnie Friend's avatar
By
10 May 2016
Everything you need to know for your spa day or break beginning with F…