The hotel has ample grounds including its own nine-hole golf course, there are 92 bedrooms - each with their own style and ranging from intimate spaces to cottage-style suites and family rooms. The hotel has its own restaurant, as well as two bars - it is proudly the home of Moët & Chandon in Kent. The spa facilities include a gym, fitness classes, a spa bath, sauna and steam room, as well as a pool, space to relax and treatments from Caudalie in six treatment rooms. The hotel aims to be as accessible as possible in a historic building. Wheelchair users can access the reception area and ground floor via a ramp and they have a lift to other floors.