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Voucher frequently asked questions
My gift voucher is due to expire, can I extend it?
If you would like to extend the validity of a gift voucher that is due to expire,
please email us before the expiry date at vouchers@spabreaks.com to request an
extension. Our team will review your request and be in touch as soon as possible.
Please include your voucher code (beginning with an X or Y).
Please note once a voucher has expired we will not be able to reactivate it.
What will I get with a voucher by post?
Post a spa gift voucher to your special someone and they will receive a smartly
packaged gift card, accompanied by a message of your choice. We have several
delivery options to choose from. Gift cards are posted via signed-for delivery,
dispatched Monday-Thursday.
What will I get with a voucher by email?
Buy an e-voucher and you will receive an email with a downloadable PDF attachment
of your spa voucher, showing the value of the gift, a message of your choice,
and instructions on how to redeem the voucher. We can send the spa gift voucher
directly to the recipient or if you'd prefer we'll send it to you to print out
or forward on.
How long are Spabreaks.com vouchers valid for?
Spabreaks.com gift vouchers are valid for 12 months from the date of purchase.
If it’s a spa package voucher, the dates listed refer to the validity dates for
that particular package, however, the voucher itself is valid for 12 months in
total. As packages can be seasonal, it may no longer be available when you're
ready to book. If this is the case, the value of the voucher can still be
redeemed against any other package on the Spabreaks.com website (subject to
availability, and a difference in price may be payable). Our team can help you
find something similar if your original package is no longer available.