Ashford International Hotel & Spa The Q Hotels Collection
Ashford International Hotel & Spa The Q Hotels Collection
Ashford International Hotel & Spa The Q Hotels Collection
Ashford International Hotel & Spa The Q Hotels Collection
Ashford International Hotel & Spa The Q Hotels Collection
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United Kingdom England South East Kent

Ashford International Hotel & Spa - The QHotels Collection

from £69
per person
8.2 Very Good 412 customer reviews

For a fun filled, chilled out weekend with friends or a mid month getaway with the family, this hotel has everything you need to get a well deserved break. The 20-metre pool is child friendly and Mum and Dad will love how relaxing the sauna, steam and heated loungers feel. For larger groups, the spa features double treatment rooms and has a whirlpool for up to four people, as well as a relaxation room to enjoy each other’s company in.

Spa and hotel facilities

  • Pool
  • Hot Tub
  • Sauna
  • Steam Room
  • Relax Room
  • Experience Showers
Filter packages

Spa breaks for any nights

4 packages found based on your criteria.

One Night Spa Break with 25 Minute Treatment

1 night 2 meals 1 treatment
  • One night dinner, bed and breakfast
  • Choice of one 25 minute spa treatment per person
  • Use of the facilities from 3pm on day of arrival until 11am on day of departure
  • Robe and towel provided

Meal: £32 allowance per person towards dinner

Spa treatment choices:

  • Personalised Express Facial
  • Neck and Scalp Massage
  • Frangipani Scrub
  • Invigorating Foot spa treatment
  • File and Polish for hands
  • File and Polish for feet

Flip flops can be purchased from the spa for £5 per person
from £119 per person

One Night Spa Break with 50 Minute Treatment

1 night 2 meals 1 treatment
  • One night dinner, bed and breakfast
  • Choice of one 50 minute spa treatment per person
  • Use of the facilities from 3pm on day of arrival until 11am on day of departure
  • Robe and towel provided

Meal: £32 allowance per person towards dinner

Spa treatment choices:

  • Revitalising Ritual (Full Body Exfoliation with Back Massage)
  • Rebalancing Ritual (Personalised Facial, Scalp Massage and Foot Massage)
  • Relaxing Face and Back Ritual (Exfoliation, Aromatherapy Back Massage and Face and Scalp Massage)
  • ELEMIS Expert Touch Renew Facial

Flip flops can be purchased from the spa for £5 per person
from £139 per person

Two Night Spa Break

2 nights 3 meals 2 treatments
  • Two nights bed and breakfast
  • £32 allowance per person towards dinner on 1st night
  • Choice of one 50 minute spa treatment plus choice of one 25 minute spa treatment per person
  • Use of the facilities from 3pm on day of arrival until 11am on day of departure
  • Robe and towel provided

50 minute spa treatment choices:

  • Revitalising Ritual (Full Body Exfoliation with Back Massage)
  • Rebalancing Ritual (Personalised Facial, Scalp Massage and Foot Massage)
  • Relaxing Face and Back Ritual (Exfoliation, Aromatherapy Back Massage and Face and Scalp Massage)
  • ELEMIS Expert Touch Renew Facial

25 minute spa treatment choices:

  • ELEMIS Personalised Express Facial
  • ELEMIS Shoulder, Neck and Scalp Massage
  • ELEMIS Frangipani Scrub
  • ELEMIS Invigorating Foot spa treatment
  • File and Polish for hands
  • File and Polish for feet

Flip flops can be purchased from the spa for £5 per person
from £218 per person

Girls Night In

1 night 3 meals 1 treatment
  • One night dinner, bed and breakfast
  • Choice of one 25 minute spa treatment per person
  • Cream Tea on arrival at 2pm
  • 2 cocktails per person
  • Use of the facilities from 3pm on day of arrival until 11am on day of departure
  • Robe and towel provided

Meal: £32 allowance per person towards dinner

Spa treatment choices:

  • Shoulder, Neck and Scalp Massage
  • Frangipani Scrub
  • Invigorating Foot spa treatment
  • File and Polish for hands
  • File and Polish for feet

Flip flops can be purchased from the spa for £5 per person

Please note this package is for a minimum of 12 guests

Can’t find what you are looking for?

Purchase a monetary voucher that can be redeemed at a later date.

  • Valid for 12 months
  • Redeemable against any spa experience
  • Schedule e-voucher

Why people visit here

  • Hen Friendly
    The hotel welcomes groups and hen parties.
  • Pre-Natal
    The spa provides treatments tailored for mums-to-be.
  • Leisure Break Venue
    The hotel has a range of leisure facilities and treatments and a Which? Award for its service, but is not a specialised spa. Facilities include: pool, sauna, steam room, whirlpool, ice fountain and experience shower.
  • Family Friendly
    Children are welcome at the hotel and to use the pool and facilities, and have designated swimming times. Children's swim times operate daily from 9am-12pm and 4pm-7pm.

Spa & Hotel Reviews

Spa and hotel experience as rated and reviewed by customers after they've had their Spabreaks.com experience.

  • Condition of Spa
    8.2 out of 10
  • Quality of Facilities
    7.8 out of 10
  • Quality of Food
    8.0 out of 10
  • Quality of Treatments
    8.8 out of 10
  • Staff
    8.6 out of 10
  • Value for money
    8.2 out of 10
  • 8
    Very Good
    The overall spa day was great and the treatments were really good. However, the hot tub wasn’t working on the day we booked so would have been nice be be offered some sort of compensation or something complimentary due to this.
    21/04/2025
  • 4
    Average
    The treatment was lovely. But that was where it ended unfortunately. The jacuzzi was out of service, the sauna was so hot I burnt my leg, the steam room was OK but too much menthol, the pool was cold and with so many loungers on the edge it felt like a spectator sport as I was alone in the pool with 8 women laying watching me. The chairs were wet. The heated loungers weren't on and the hot/cold shower was cold no matter which button was pressed. The changing room has no privacy so women were naked everywhere meaning I changed in the toilet as I'd rather not stand naked in front of strangers. The restaurant had 2 staff, one who didn't know what was going on and one who was fixing everything, but they were often not there for long periods of time. The pizza was lovely, but £4.50 for the chips was excessive for the quantity and the dessert was a dry slab of cake. I was happy for a soft drink alternative. Overall I'm glad I went, but I won't be returning especially with a voucher to use.
    18/04/2025
  • 6
    Good
    Staff were helpful and friendly, breakfast was great, loads to choose from. Dinner was nice, expensive for what it is but the £32 towards it definitely helps. Hotel is clean and tidy. I enjoyed my massage. But thats where it ends. Got in our room and the heating didn't work, got changed to a different room. New room free upgrade, we were watching TV and the store information is on the tv screen, which it moves around, is bright white so hurts your eyes and very annoying. We couldn't get it off. The shower in the hotel room needs a different head on it. Beds comfy but too hard. We slept OK ish. The facilities were the let down for us. Pool was a nice size but only 1.2m no deep end. Cold. Spa and sauna were nice but only fit 8-10 people so lots of waiting around for a space. Only 2 heated seats which were only heated for 1 day. The jacuzzi was like white water rafting. One setting - on hard. Only seats 3-4 people legs tounching, the jets are too powerful for the size that it can be painful to sit in and it's the size of a puddle. Kids times are 4-7pm but they were there all the time. About 12 chair/loungers around the pool that were full. So the 1st day we only spent 45min in there as it was too busy with 30-40 people there. Thought we would go in there Sunday evening after the kids session and everything else in the area closed and found it shut at 7.30 on a Sunday which was disappointing as nobody is in there anyway so it could have stayed open. Our spa treatment was nice a relaxing however, like the rest of the hotel it was freezing in there. Not good where your nearly naked. The relaxing room were supplied with blankets as the seats and room were cold. The 3 showers on the 1st day wasn't working by the pool. On the second day one was working but only freezing water. Big hold in the wall and tiles. They left it all the debris there and put a plant pot in front of it.
    19/02/2025
  • 10
    Excellent
    Enjoyable experience at the spa. Treatment was very good
    08/02/2022
  • 10
    Excellent
    The staff were extremely helpful and couldn't do enough to make our spa day as pleasant as possible. The pool, sauna, jacuzzi,and steam room were all great. My sister in law and I tried them all. It was very relaxing. After a set lunch we went for our treatments. We had the Little Taste of Heaven spa day but one of us wanted to swap the nail file & polish and the other the toe file & polish. This was no problem at all. The team were excellent. The consultants we had were superb at their jobs. The back & neck massage was perfect as was the facial. We would recommend it to anyone. I would like to thank the team at Spabreaks for all their help with the change of dates etc over two years; they were marvellous. Thank you.
    27/01/2022

Ashford International Hotel & Spa - The QHotels Collection frequently asked questions

Who owns Ashford International Hotel & Spa - The QHotels Collection?

Ashford International Hotel & Spa is part of the The QHotels Collection, and is owned by real estate investment company Aprirose, which bought the hotel in 2017 as part of the wider QHotels group, in partnership with China's Cindat Capital Management.

How do you get to Ashford International Hotel & Spa - The QHotels Collection?

Ashford International Hotel & Spa is located in Ashford in Kent. It's easy to get to by car and has plenty of parking on site. For those travelling by rail, the nearest station is Ashford International , which is one mile away. Eurostar is also one mile away and the Eurotunnel Le Shuttle 15 miles (20 minutes by car). The nearest airport is Gatwick (56 miles away), and the Port of Dover is 23 miles away (30-minutes by car).

What is included in an Ashford International Hotel & Spa - The QHotels Collection spa day?

It depends which spa package you book as to what's included on your spa day or break. However, the spa experience itself hinges on facilities that include a gym, a 20-metre pool, sauna, steam room, whirlpool for up to four people, ice fountain, experience shower and heated loungers. There are also six treatment rooms including two dual suites, and a manicure and pedicure room. Therapists use ESPA and Jessica products.

What is near Ashford International Hotel & Spa - The QHotels Collection?

Ashford International Hotel & Spa - The QHotels Collection is in a fantastic location for exploring Kent. It's close to Canterbury, and also offers easy access to Eurostar who fancy heading off to Paris afterwards. Popular attractions include McArthur Glen shopping centre, Hythe and Camber Sands beaches, as well as a wealth of castles, museums and other historic hotspots.

When was Ashford International Hotel & Spa - The QHotels Collection built?

Ashford International Hotel & Spa - The QHotels Collection is a modern, four-star hotel, which was originally built in 1990. It has since undergone refurbishments and updates to maintain top standards.

What amenities does Ashford International Hotel & Spa - The QHotels Collection have?

Ashford International Hotel & Spa - The QHotels Collection is a four-star hotel with 179 contemporary rooms and suites. It offers a variety of accommodation, making it suitable for groups of friends, families and business travellers. There are conference spaces for up to 400 delegates, a restaurant serving seasonal fare, outside dining options and a bar that's open throughout the day for drinks, coffees and light bites.

The spa and leisure facilities include a gym, a 20-metre pool, sauna, steam room, whirlpool for up to four people, ice fountain, experience shower and heated loungers. There are also six treatment rooms including two dual suites, and a manicure and pedicure room. Therapists use ESPA and Jessica products.

Accessible facilities include:

  • Three accessible bedrooms on the ground floor including a walk-in shower with shower chair (no bath), accessible wheel-in shower wet rooms with wall mounted drop down seat, horizontal and vertical grab rails and emergency cords, height adjustable sink units.
  • A hoist is available for pool access
  • Accessible toilets
  • Eight parking spaces reserved for blue badge holders
  • Lifts to all floors
  • The following accessible aids are available at reception:
  • Induction Loop for use at Reception
  • Portable Induction Loop for use in our boardrooms
  • An evacuation chair is available to enable our staff to assist with the emergency evacuation of disabled guests.
  • A wheelchair is available for guests requiring access around the hotel on a complimentary basis.
What are the food and drink options at Ashford International Hotel & Spa - The QHotels Collection?

The Horizon Restaurant is the main dining area at Ashford International Hotel & Spa - a modern space serving meals throughout the day. There's alfresco dining available on the patio in the summer. Meanwhile, the Quench Bar is open throughout the day for drinks, coffees and light bites.

How many treatment rooms are there at Ashford International Hotel & Spa - The QHotels Collection?

There are six treatment rooms including two dual suites. There's also a manicure/pedicure area. Therapists offer a wide range of face and body therapies using ESPA and Jessica products.

What time is check in/check out at Ashford International Hotel & Spa - The QHotels Collection?

Check-in at Ashford International Hotel & Spa - The QHotels Collection is from 3pm, and check-out time is 11am. If you're a day spa guest, the standard opening hours are 9.00am until 8.00pm Monday, Tuesday, Wednesday and Friday; 9.00am until 9.00pm on Thursdays; 9.00am until 6.30pm on Saturdays, and 9.00am until 5.30pm on Sundays. It is recommended however that you check your specific spa booking times before arrival, and that you check for any changes to regular opening times, particularly relating to bank holidays, before you visit.

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