Sofitel London Heathrow

Sofitel London Heathrow frequently asked questions

Who owns Sofitel London Heathrow?

Sofitel London Heathrow is owned by Accor, a global hospitality group headquartered in France. Accor operates a diverse portfolio of hotel brands, including Sofitel, which is known for its luxury accommodations.​

How do you get to Sofitel London Heathrow?

Sofitel London Heathrow is directly connected to Heathrow Terminal 5 via a five-minute covered walkway, making it easily accessible for travellers arriving at or departing from this terminal. It is conveniently located just 21 minutes from central London via Heathrow Express and accessible to commute via Piccadilly and Elizabeth lines. For those who are driving, there's parking on site, and Sofitel London Heathrow offers convenient EV charging stations for its guests and visitors.

What is included in a spa day at Sofitel London Heathrow?

What is included in a spa day at Sofitel London Heathrow depends on the experience that you book. Spa facilities include a hydro pool, gym, and cosy loungers. There are five treatment rooms where therapists use Sothys products in a collection of face and body treatments. They also offer HydraFacial treatments.

What is near Sofitel London Heathrow?

Set within Heathrow Terminal 5, Sofitel London Heathrow is well located for pre-flight rest and relaxation. Nearby attractions include:

• Windsor Castle
• Legoland Windsor
• Ascot Racecourse
• Hyde Park
• Buckingham Palace​
• Central London

When was the Sofitel London Heathrow built?

Sofitel London Heathrow opened in 2008, making it one of the more recent luxury hotels built at Heathrow Airport.

What amenities does the Sofitel London Heathrow have?

A luxurious hotel connected to Heathrow Terminal 5 by a walkway, Sofitel London Heathrow is a multi-award-winning destination with 605 rooms and suites. There are four food and drink options within the hotel itself - La Belle Époque serves a distinctive fusion of British and French cuisine, Vivre offers a diverse selection of international dishes, and the bar and Tea 5 tea salon are perfect for grabbing drinks and snacks.

Spa facilities include a hydro pool, gym, and cosy loungers. There are five treatment rooms where therapists use Sothys products in a collection of face and body treatments. They also offer HydraFacial treatments.

Accessible facilities include:

• Accessible rooms feature roll-in showers and emergency call buttons for added safety All public areas, including restaurants and meeting rooms, are wheelchair accessible
• Elevators ensuring ease of movement throughout the hotel
• The spa is wheelchair accessible by lift and is all on one level

What are the food and drink options at Sofitel London Heathrow?

There are four food and drink options within the hotel itself - La Belle Époque serves a distinctive fusion of British and French cuisine, Vivre offers a diverse selection of international dishes, and the bar and Tea 5 tea salon are perfect for grabbing drinks and snacks.

How many treatment rooms are there at Sofitel London Heathrow?

There are five treatment rooms where therapists use Sothys products in a collection of face and body treatments. They also offer HydraFacial treatments.

What time is check in/check out?

Flexible check-in/check-out options are available, but general check-in at Sofitel London Heathrow is 3pm, while check-out is 12 midday. The spa is open from 10am until 4pm each day. It is suggested you check your specific arrival times however for your spa break, as well as any changes for bank holidays.