The contemporary hotel has 169 bedrooms to choose from, and is home to a popular restaurant as well as a champagne bar. It is also Sheffield's largest hotel-based conference and banqueting facility with 10 conference suites. The spa and leisure facilities are popular, including an ice room, aroma steam room, regular steam room, sauna, experience showers, an 18-metre pool and a relaxation room and treatment rooms where therapists offer Decleor therapies.
The hotel's disabled access includes disabled access toilets in both the lobby and the bedrooms, accessible rooms with widened doorways and accessible bathrooms which include a walk-in shower with a fitted shower seat, grab rails, panic cord and sliding door. There's a ramp at the main entrance, staff are well trained to assist and the reception area has has a lowered section for wheelchair users.