Bannatyne Wildmoor

Great relaxing day very pleasant and helpful staff well done everyone 👍

Mum & I had a fabulous day , which left us feeling totally relaxed by the time we had left . As always , a warm welcome from Ethan when we arrived . We both had the hot stone & head massage, from Katie & Lynne , I cannot praise them enough, we both came out of our treatment rooms saying it was the best massage we have ever had ! Wonderful facilities , we will definitely be returning . Would highly recommend. Thank you

Treatments were really lovely but overall experience was disappointing. The pool area is incredibly busy and noisy,and definitely not a place to relax. After our treatments we went to the pool to find all beds and loungers taken (most of which reserved by members towels - like being abroad!) As one of us is heavily pregnant this wasn't good.. we couldnt relax in the pool as it was aquafit class, and there was absolutely no seating. We had to go back to the spa waiting room to sit down. After spending an hour there, popping in & out to check on pool space, we found 2 free loungers, both with sodden fabric cushioning, which is a bit off-putting and again not the most comfortable to relax on! After realising it wasn't going to be your typical chilled spa area, we went to get some lunch. We had salads and sides. Sweet potato fries were insanely good... salad was mostly iceberg lettuce and very little dressing. Very overpriced for what it was. Back to the pool area where a it was still so busy. Found the only 2 free seats, not together, then went to go in the pool but within 10 mins music was blasting for an aquafit class again. I would recommend the facial and massage, but really wouldn't say its a place to go for a spa day. £10 p/person seemed a lot to hire a robe too, as most spas provide these as part of the day!

Had a lovely day with my daughters and granddaughter. Facilities were very good, the choice of food was limited but enjoyable and came quickly. Just as we were about to leave home I had an email to say that a member of staff was off I’ll so we had to change one of our treatments. The staff were very good despite being a bit stretched and stressed annd telling us things were a bit chaotic! Overall our treatments went well we all enjoyed them. If I have one complaint it would be that the therapist who did my treatment didn’t really communicate with me and didn’t smile once! I realise they were all having a bad day but a smile costs nothing! Spabreaks were excellent as ever and my contact Heidi was wonderful in getting everything sorted for me. Will definitely use Spabreaks again and will possibly use Bannatyne Wildmoor again too!

A really lovely day - quiet and chilled. Great pool and spa facilities. My facial was one of the best I’ve ever had and the therapist was really lovely. Cafe made special effort for my friend with dietary restrictions. Would def return again.