Ashford International Hotel & Spa - The QHotels Collection

Ashford International Hotel & Spa - The QHotels Collection frequently asked questions

Who owns Ashford International Hotel & Spa - The QHotels Collection?

Ashford International Hotel & Spa is part of the The QHotels Collection, and is owned by real estate investment company Aprirose, which bought the hotel in 2017 as part of the wider QHotels group, in partnership with China's Cindat Capital Management.

How do you get to Ashford International Hotel & Spa - The QHotels Collection?

Ashford International Hotel & Spa is located in Ashford in Kent. It's easy to get to by car and has plenty of parking on site. For those travelling by rail, the nearest station is Ashford International , which is one mile away. Eurostar is also one mile away and the Eurotunnel Le Shuttle 15 miles (20 minutes by car). The nearest airport is Gatwick (56 miles away), and the Port of Dover is 23 miles away (30-minutes by car).

What is included in an Ashford International Hotel & Spa - The QHotels Collection spa day?

It depends which spa package you book as to what's included on your spa day or break. However, the spa experience itself hinges on facilities that include a gym, a 20-metre pool, sauna, steam room, whirlpool for up to four people, ice fountain, experience shower and heated loungers. There are also six treatment rooms including two dual suites, and a manicure and pedicure room. Therapists use ESPA and Jessica products.

What is near Ashford International Hotel & Spa - The QHotels Collection?

Ashford International Hotel & Spa - The QHotels Collection is in a fantastic location for exploring Kent. It's close to Canterbury, and also offers easy access to Eurostar who fancy heading off to Paris afterwards. Popular attractions include McArthur Glen shopping centre, Hythe and Camber Sands beaches, as well as a wealth of castles, museums and other historic hotspots.

When was Ashford International Hotel & Spa - The QHotels Collection built?

Ashford International Hotel & Spa - The QHotels Collection is a modern, four-star hotel, which was originally built in 1990. It has since undergone refurbishments and updates to maintain top standards.

What amenities does Ashford International Hotel & Spa - The QHotels Collection have?

Ashford International Hotel & Spa - The QHotels Collection is a four-star hotel with 179 contemporary rooms and suites. It offers a variety of accommodation, making it suitable for groups of friends, families and business travellers. There are conference spaces for up to 400 delegates, a restaurant serving seasonal fare, outside dining options and a bar that's open throughout the day for drinks, coffees and light bites.

The spa and leisure facilities include a gym, a 20-metre pool, sauna, steam room, whirlpool for up to four people, ice fountain, experience shower and heated loungers. There are also six treatment rooms including two dual suites, and a manicure and pedicure room. Therapists use ESPA and Jessica products.

Accessible facilities include:

• Three accessible bedrooms on the ground floor including a walk-in shower with shower chair (no bath), accessible wheel-in shower wet rooms with wall mounted drop down seat, horizontal and vertical grab rails and emergency cords, height adjustable sink units.
• A hoist is available for pool access
• Accessible toilets
• Eight parking spaces reserved for blue badge holders
• Lifts to all floors
• The following accessible aids are available at reception:
• Induction Loop for use at Reception
• Portable Induction Loop for use in our boardrooms
• An evacuation chair is available to enable our staff to assist with the emergency evacuation of disabled guests.
• A wheelchair is available for guests requiring access around the hotel on a complimentary basis.

What are the food and drink options at Ashford International Hotel & Spa - The QHotels Collection?

The Horizon Restaurant is the main dining area at Ashford International Hotel & Spa - a modern space serving meals throughout the day. There's alfresco dining available on the patio in the summer. Meanwhile, the Quench Bar is open throughout the day for drinks, coffees and light bites.

How many treatment rooms are there at Ashford International Hotel & Spa - The QHotels Collection?

There are six treatment rooms including two dual suites. There's also a manicure/pedicure area. Therapists offer a wide range of face and body therapies using ESPA and Jessica products.

What time is check in/check out at Ashford International Hotel & Spa - The QHotels Collection?

Check-in at Ashford International Hotel & Spa - The QHotels Collection is from 3pm, and check-out time is 11am. If you're a day spa guest, the standard opening hours are 9.00am until 8.00pm Monday, Tuesday, Wednesday and Friday; 9.00am until 9.00pm on Thursdays; 9.00am until 6.30pm on Saturdays, and 9.00am until 5.30pm on Sundays. It is recommended however that you check your specific spa booking times before arrival, and that you check for any changes to regular opening times, particularly relating to bank holidays, before you visit.